Our Leadership > Laurel Callaio
Laurel joined Shared Support in 2017 as a residential program specialist overseeing a caseload of individuals in Community Living Arrangements and Lifesharing. Laurel has worked in the human services industry for 15+ years, with a background in providing mental health services to at-risk children and young adults, as well as working in supports coordination to assist individuals with ID/A in navigating services and supports. Laurel is skilled in crisis intervention and conflict resolution.
Her background has been pivotal in supporting individuals with dual diagnosis of mental health and intellectual disabilities and in June 2020 Laurel was promoted to Program Director. In this role Laurel manages and supervises CLA House Coordinators with a focus on individuals with dual diagnosis. Laurel strives to find creative ways to support each individual, developing person-centered programs so that each individual can live a fulfilling, self-directed life.
In January 2025 Laurel took on the role of Director of Resource Management, where she provides strategic oversight and hands-on coordination across multiple operational areas essential to workforce support. Laurel’s role is pivotal in aligning resource operations with agency needs, maintaining compliance, and ensuring staff are supported throughout their employment lifecycle.
In her spare time, Laurel enjoys relaxing with her partner, getting lost in a good book, and making frequent trips to the beach. She is also working towards her Master Gardener certification and is passionate about rescuing and caring for cats.